Global Spa & Wellness Manager/Fitness Director has more than eleven years of successful customer service experience and directing the spa, wellness, and recreation department in various types of the spa (hotel spa, isolated environment - ocean liner spa -, metropolitan spa), and has a true passion for her job. Exceptional customer service with VIP guests and the Royal Family. Work experience with top-tier hospitality firms: Steiner Leisure LTD, Marriott, IHG in GCC, the USA, North America, Europe.

PROJECT:

- Evaluation of the spa services at the golf resort, metropolitan spa > proposal for improvement projects

- Pre-opening of Centara West Bay Hotel, Qatar

- Pre-opening of St. Regis Cairo, Egypt

- 3 hours Challenges for Ladies, Qatar

- ReShape Program, Kuwait

- Asian integration project at IBM European Financial Center