An exciting role has arisen for a talented SPA Therapist Role to join the pre-opening and SPA department at Jumeirah Muscat Bay Resort. The main purpose of this role is to operate and work in accordance with standards prescribed in the Spa Manual
Your key responsibilities will include:
To report for duty punctually wearing the correct uniform and adhering to grooming guidelines as per hotel and spa policy.
To practice Jumeirah hallmarks and guiding principles within your team and guests during your working hours
Perform all treatments relating to the following :
offered within the SPA, this includes treatments in the SPA treatment menu, new treatments, indoor and out door SPA treatments, group events according to standards with attention to detail and in a prompt, positive and timely manner.
Treatment rooms are therapist resposibilty to ensure the following:
Hot cabbies always are in immaculate condition
Treatment rooms are always set up as per treatment room SOP.
Cabinets are always set up/tidy/clean as per cabinet SOP.
Decorative items for the room, are the therapists sole responsibility to ensure they are kept in immaculate condition.
Candle holders should always remain clean.
Green Globe: always turn off lights, no candles burning in treatment rooms when treatments are not in progress.
Adhere to therapist opening and closing procedures.
promote all spa products to every guest and offer full product knowledge.
To ensure you have relevant and sufficient stock to perform your treatments
Ensure all treatment rooms are fully set up as per SPA SOP before beginning any treatment.
Advise guests of spa service programs, treatments and products available at the spa.
Assist in keeping accurate written consultation records of treatments and products used in view of repeat guests.
Any guest related matters, products or equipment needs, technical service requests, assist with immediate action.
Participate in on-going training, with assistance from your designated trainer and continue to study your skill.
Retail recommendation cards must be provided to every guest and a note placed on the guest history of prodcuits purchased/recommended
To assist with supervisor/manager requests during free time. (30 minutes or more available)
To assist spa attendants, if you have 30 minutes or more available to assist with the stocking, cleaning and setting up of the facilities.
To assist spa GSE’s, if you have 30 minutes or more available to assist with the stocking of retail, assisting guests with tours or questions.
Assit with checking all spa facilties are in working order, if you notice an issue to report immedaitley to a supervisor/manager
In order to be considered for this role, you should have the below qualifications and experiences.
High School graduate
Completed state required therapy anatomy and physiology course or internationally recognized therapy qualification
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally
Minimum of two years experience in performing therapy services
2 years service experience in a 5 star spa
Extensive knowledge in Anatomy and physiology
About the Benefits
This position offers a highly competitive salary and package which includes; housing, flight tickets, medical and dental coverage, life and accident insurance, retail and leisure discounts, discounts on Jumeirah F&B Outlets and reduced hotel rates.
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.
Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman’s growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East.