May 14, 2022

Aman New York


United States

New York

Role Description

The Esthetician will meet and exceed guest expectations by providing efficient and courteous spa and wellness services in accordance with Aman’s Ambition, Purpose, Brand Pillar’s, Values and Spirit. The Esthetician is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant fashion.


Keep work area clean and neat at all times.
Must follow all Standards and Procedures as taught by designated trainers, Lead Therapist or Spa and Fitness Management Team.
To ensure that a high standard of service is maintained throughout the Spa
Assist in the operations of all spa departments as required:
Front Desk
Spa Retail Area
Relaxation Area
Wet Area
Fitness Center
Spa Suites
Report dysfunctional equipment to Spa Management Team
To maintain inventory of supplies for the operations of the treatment rooms
Maintain cleanliness and attention to detail in treatment room throughout shift
To attend daily line-ups, weekly and monthly spa meetings
Will be expected to assist and perform various demonstrations and events
To maintain a high standard of appearance and personal hygiene as lay down by the Spa Director
Must attend all training courses as deemed necessary, and must adhere to training as set down by the Lead Therapist and Spa Management Team
Must have the ability to courteously interact and answer all spa and hotel related questions with guests
Perform all treatments to the highest standards
Assist in all areas of the spa as and when necessary. E.G. Relaxation area and Reception
To be adaptable, flexible, and accountable for all actions
Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your workday
Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Lead Therapist and Spa Management Team
Maintain current professional licenses
To assist in the smooth flow of the guests journey throughout the day
To receive training to ensure that all-relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented and monitored within the spa
Must be a team player and assist all spa and hotel colleagues where necessary

Role Requirements


2 Year Experience in a luxury hotel environment or similar
Must possess a good written and verbal command in the English Language and possess a New York State Esthetics License
Reading, writing and oral proficiency in the English language
Must possess a New York State license as an Esthetician
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks
Must be self-motivated
Must work in a safe, prudent and organized manner
Must have mathematical skills, technical aptitude and spa operation knowledge
Must be a graduate from an accredited school with a massage or face or manicure/pedicure license or a combination license
Knowledge of specific spa industry applications is desirable, such as spa soft
Must have a commitment to follow all local and corporate policies and procedures as they relate to the Spa and hotel
Must have knowledge of current spa trends in the industry
Must be able to relate to all levels of management and colleagues
Must have excellent interpersonal and communication skills, able to network with contacts relevant to the Spa

About Us

At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests, homeowners and employees which creates a lifelong sense of belonging driven by our values of:

Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners – taking charge, leading by example and an immense sense of pride in our work.
Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful, and collaborative manner.