The lifeguard is responsible for the general supervision and safety of all guests and colleagues of the pool/wet areas, responding to all emergencies. Supervise all swimmers, provide advice on all water safety rules. Conduct all chemical checks and record.
Excellent communication skills, both written and verbal in English, multi-lingual is a plus
Positive, inclusive, genuine, innovative, engaging, and energetic personality
Ability to handle guest requests, and concerns in an efficient, calm, and genuine manner
Able to be organized, manage time wisely, showcase high levels of attention to detail
Sensitive and inclusive to all cultural nuances
Handle confidential materials and matters with full discretion
Able to handle a multitude of tasks in an intense, fast paced environment
Ability to work with grace under pressure and with various stakeholders
Ability to always maintain a clean and professional appearance as per company policies
Ability to maintain complete knowledge of hotel offerings and comply with all Aman New York’s departmental Policies, Procedures, Standard Operating Manuals, Checklists, and Job Duties as provided by Aman New York
Ability to analyze and resolve problems exercising good judgement and courteous genuine service with guests and fellow Team Members
Systems and communications management required. Computer, telephone, multiple handheld devices
Maintain constant surveillance of guests in the pool area
Provide emergency care and treatment as required until the arrival of emergency medical services
Able to act quickly and appropriately to secure the safety of all guests and colleagues in the event of an emergency
Perform miscellaneous job-related duties as assigned by spa management
Prepare and maintain appropriate activity reports
Ability to check pool chemical levels and balance all levels with required product as necessary
2-year experience in a hotel or luxury environment or similar
Graduate of Hotel School or College Degree is a plus.
CPR/First Aid certified
Ability to work weekdays, weekends, evening, holidays
Excellent customer service skills
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures, and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests, homeowners and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality – fostering an environment where each person can push boundaries, take risks, and challenge norms.
Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into exciting new ventures.
Act like owners – taking charge, leading by example and an immense sense of pride in our work.
Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful, and collaborative manner.