46b40955-3fd8-4542-ae84-dde69262110d

May 3, 2022

Movenpick Resort And Spa Dead Sea

Spa Supervisor

Jordan

Amman

Role Description

Spa Supervisors need to oversee and ensure treatment areas, changing rooms, relaxation rooms, facilities and pool areas are spotlessly clean, well-stocked and safe. For this you'll need a keen eye for detail. However, it's no good just you having high standards and no-one else

What you will be doing:

The Spa Supervisor’s responsibilities include but not limited to the following:

Head up a team of spa therapists and act as a 'role model' demonstrating by example the high standards of customer care and treatments your spa demands. Your sphere of influence will also extend if applicable to reception areas
Ensure you are knowledgeable of all spa services, products and treatments so that you can train spa therapists under your control
Ensure spa team members are aware of company health and safety procedures; making sure you report any observed safety issues or accidents to spa management
Assist the spa manager as and when required in the hiring, training and motivation of spa staff
Conduct checks on both treatment rooms and wider areas of the spa to ensure it's clean, tidy and well stocked with products and provisions.
Conduct pool testing and checks on other services such as Jacuzzi, sauna and notify engineering and maintenance staff of any maintenance issues
Motivate therapists and ensure they have the confidence and skill set to promote and sell spa services and retail spa products. Typically you'll be working to retail targets that are a percentage of revenues raised
Be on hand to deal with any customer issues; typically if any issues arise you'll be first port of call and direct contact for clients
Assist the spa manager in the selection and ordering of spa products, supplies and equipment

Role Requirements

Your experience and skills include:

Previous experience is a must
Good communication skills in addition to a good command of English Language
Team player, highly responsible and reliable in addition to team leading & managerial skills

About Us

What is in it for you?

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Discounted Food & Beverage

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