May 2, 2022

Villa Thalgo Day Spa, Crowne Plaza Hawkesbury Valley

Spa Supervisor


New South Wales

Role Description

The Spa Supervisor is responsible for the ensuring the efficient and effective operation of the Day Spa in order to achieve the business goals of the business unit and to assist with the day-to-day responsibilities of the Spa Operations Manager as required. Villa Thalgo Day Spa offers 17 treatment rooms, relaxation lounge, hydrotherapy pool, steam room and its own swimming pool. As a beauty, health and wellness professional, this is a rare opportunity to provide the spa guests holistic services and treatments that will deliver a wellness experience that relaxes, rejuvenates and educates all whilst working for a global brand in a unique luxury environment. Reporting to the Spa Manager, you will also be responsible for the day to day running of the spa, rostering and management of staff daily shifts to ensure maximum staff numbers are available at all times for guest requirements and assisting to build an engaged and cohesive team. Along side running the spa & team you will perform Spa treatments you are qualified for, and ensure there is well presented work areas and stations and practice the “clean as you go” policy. You will educate guests about retail products in line with customer needs and business requirements and recognise opportunities to sell, add on sell, and up sell.

Role Requirements

The ideal candidate will have ongoing experience within the beauty, health and wellness industry with 3-5 years’ experience in the industry. With a demonstrated commitment to the Health and Beauty and a passion for creating personalised experiences a given, exposure to delivery within a hotel or resort environment will be a plus. You must hold the right to work within Australia and have the ability to work a regularly flexible schedule including weekends.

About Us

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. Your career journey will be supported through our lifelong development program Enjoy the perks such as a 'free' duty meal whilst on shift, free onsite carparking, free rounds of golf at Crowne Plaza Hunter Valley, IHG hotel & food and beverage room discounts for all colleagues. We are proud to be IHG and we know you will be too! Visit http://careers.ihg.com/ to find out more about us. Due to current government health restrictions all staff must be fully vaccinated, wear a face mask at all times and check in to work each day using the hotel QR code.